Rates, Insurance & Policies
Rates
- Psychotherapy Intake | 60 minutes: $160-$185
- Psychotherapy follow up | 60 minutes $135-$170
- Psychotherapy follow up | 50 minutes: $125-$155
- Couples Therapy Intake | 60 minutes: $165
- Couples Therapy Follow-up | 60 minutes: $150
- Nutrition Assessment | $195 (90 minutes)
- Nutrition Follow-Up | $135 (45 minutes)
- Nutrition Follow-Up | $150 (55 minutes)
- Nutrition Follow-Up | $100 (25 minutes)
- Out of Office Sessions (Restaurants, Grocery Store, Home) | $200
Sliding scale rates are offered on an individual basis and subject to availability
Insurance
Emily Kerlin is currently accepting Aetna only at this time
Madison Gentry is accepting: Aetna, Cigna and Optum at this time
Mary Ann Green is accepting: Aetna, Optum, United Healthcare and affiliated plans at this time for therapy only. Nutrition Counseling is considered out of network and out pocket. Please go to the following link to see a list of insurance Mary Ann Green is in network with: https://secure.helloalma.com/providers/mary-green/
*Please note: Not all insurance have one network, most have multiple networks. Please contact your insurance directly to confirm whether or not we are in network with your particular policy and to find out your co/pay amount.*
If your insurance is not accepted, we are happy to provide a super-bill for you to submit to your insurance company for out-of-network reimbursement. If you would like to do this, we recommend asking your insurance company the following questions:
- How much money will I be reimbursed for an individual mental health session (code # 90834 or #90837) with an out-of-network provider?
- If they cover a percentage of the “Usual and Customary rate,” ask what that looks like in dollars.
- What exact paperwork do you need from me (the client) in order to receive my reimbursement?
*It is important for you to know that in order to use mental health insurance benefits, your insurance company will require the provider to submit a diagnostic code representing one of the mental/behavioral disorders found in the DSM-5 diagnostic manual and may require access to your confidential medical records. This could affect future employment and health/life insurance premiums, and court/legal issues.
If you pay out of pocket, submitting diagnoses to insurance companies is not necessary.
Payment
Payment is due at the time of service. We accept cash, check and all major credit cards as forms of payment. We can also accept Health Savings Account cards.
All debit/credit/HSA cards must be uploaded into your portal prior to your appointment
Financial Hardship
We do offer a sliding scale fee as well as a financial assistance program for those who qualify. If you are interested in learning more about these options and filling out an application, please send us an email: Admin@nurturedsoulcounseling.com
Cancellation Policy
We do have a 24 hours cancellation policy and ask our clients to give us 24 hours notice when needing to cancel a session. We do understand that life happens, and exceptions will be made in cases of emergency or illness, however, we must charge a fee for no shows and late cancellations as there was a spot that could have been filled with proper notice. The earlier you can give notice, there is a higher chance for a spot being available to another client. Please read below for further clarification on our cancellation fees:
- No Shows – No shows will be charged a $100 fee, only illness or emergencies are exceptions.
- Late cancellations – If able to reschedule within the same week, we will waive the fee. If unable to reschedule within the same week you will be charged $50 for the late cancellation.
- True illnesses and emergencies will continue to be excused.
Thank you for being courteous to our practice and clients and for your understanding regarding our cancellation policy.
Any Other Questions
Please contact the main office for any additional questions you may have. We look forward to hearing from you!